HR · Agent · Standard package
Policy Q&A helpdesk
Slack / Teams bot for employee policy questions — PII-safe, with source citations.
A guided session with our team.
Video demo coming soon
How it works
- 1Employee handbook and policies ingested into knowledge base
- 2Deployed as Slack or Teams bot
- 3Unanswered questions escalated to HR
What you receive
- Policy Q&A bot live 24/7
- Monthly knowledge-base refresh
- Usage analytics
- Top-questions report
Tools and connections
5 tools listed for this solutionWorks around the tools you already use
Your tools
- Slack
- Microsoft Teams
Notion
Google Drive
- SharePoint
How they connect
- Direct connection, where the tool allows it
- Regular import or export of files
- Assisted workflow your team runs
The method for each tool is confirmed during scoping. Logos don’t imply a partnership or a ready-made connector.
Full workflow · 5 steps
- 01Employee handbook and policies ingested into knowledge base
- 02PII-safe RAG setup with access controls
- 03Deployed as Slack or Teams bot
- 04Employees ask; bot answers with citations
- 05Unanswered questions escalated to HR
Everything included · 5 deliverables
- Policy Q&A bot live 24/7
- Monthly knowledge-base refresh
- Usage analytics
- Top-questions report
- Escalation workflow to HR
What we’ll need from you
- Employee handbook and policies ingested into knowledge base
- Access to the relevant tools and a sample of real data
- A named owner on your team to review outputs
Human review
Your team reviews outputs before they are used, filed or sent. Exceptions are flagged for a person to decide.
Delivery and support
- Package
- Standard · price shared on enquiry
- Tentative build time
- 3–4 weeks, confirmed after your demo
- Maintenance & support
- Email + WhatsApp within 4h, in your SUITE AI Workspace
- Billing
- One-time build fee plus monthly maintenance in your SUITE AI Workspace
- Availability
- Built and scoped for each business — not an off-the-shelf product.
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