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Marketing · Automation · Standard package

Social listening

Brand mention monitoring, sentiment analysis and alerts on emerging themes.

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A guided session with our team.

Video demo coming soon
Brand mentions
Complaint spike
Illustrative preview · sample data

How it works

  1. 1Brand + competitor + keyword tracking set up
  2. 2Sentiment analysed per mention
  3. 3Weekly theme + opportunity report

What you receive

  • Real-time alerts
  • Sentiment dashboard
  • Weekly theme report
  • Crisis playbook
Tools and connections

Works around the tools you already use

6 tools listed for this solution
Your tools
  • Brand24
  • Mention
  • Twitter / X
  • LinkedIn
  • Reddit
  • Instagram
How they connect
  • Direct connection, where the tool allows it
  • Regular import or export of files
  • Assisted workflow your team runs

The method for each tool is confirmed during scoping. Logos don’t imply a partnership or a ready-made connector.

Full workflow · 5 steps
  1. 01Brand + competitor + keyword tracking set up
  2. 02Mentions monitored across platforms
  3. 03Sentiment analysed per mention
  4. 04Alerts triggered on spikes / crises
  5. 05Weekly theme + opportunity report
Everything included · 5 deliverables
  • Real-time alerts
  • Sentiment dashboard
  • Weekly theme report
  • Crisis playbook
  • Opportunity log
What we’ll need from you
  • Brand + competitor + keyword tracking set up
  • Access to the relevant tools and a sample of real data
  • A named owner on your team to review outputs
Human review

Your team reviews outputs before they are used, filed or sent. Exceptions are flagged for a person to decide.

Delivery and support
Package
Standard · price shared on enquiry
Tentative build time
3–4 weeks, confirmed after your demo
Maintenance & support
Email + WhatsApp within 4h, in your SUITE AI Workspace
Billing
One-time build fee plus monthly maintenance in your SUITE AI Workspace
Availability
Built and scoped for each business — not an off-the-shelf product.

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