Marketing · Agent · Standard package
Review & reputation agent
Watches new reviews and comments, drafts on-brand replies for approval and flags complaints that need a person.
A guided session with our team.
Video demo coming soon
How it works
- 1Review and social accounts connected
- 2Replies drafted in your brand voice
- 3Approved replies posted and logged
What you receive
- Daily review digest
- Drafted replies for approval
- Complaint alerts
- Monthly sentiment summary
Tools and connections
5 tools listed for this solutionWorks around the tools you already use
Your tools
Instagram- Facebook Pages
LinkedIn- WhatsApp Business Platform
Gmail
How they connect
- Direct connection, where the tool allows it
- Regular import or export of files
- Assisted workflow your team runs
The method for each tool is confirmed during scoping. Logos don’t imply a partnership or a ready-made connector.
Full workflow · 5 steps
- 01Review and social accounts connected
- 02New reviews and comments collected daily
- 03Replies drafted in your brand voice
- 04Complaints flagged to the right person
- 05Approved replies posted and logged
What we’ll need from you
- Review and social accounts connected
- Access to the relevant tools and a sample of real data
- A named owner on your team to review outputs
Human review
Your team reviews outputs before they are used, filed or sent. Exceptions are flagged for a person to decide.
Delivery and support
- Package
- Standard · price shared on enquiry
- Tentative build time
- 3–4 weeks, confirmed after your demo
- Maintenance & support
- Email + WhatsApp within 4h, in your SUITE AI Workspace
- Billing
- One-time build fee plus monthly maintenance in your SUITE AI Workspace
- Availability
- Built and scoped for each business — not an off-the-shelf product.
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